(NEW) New Dunedin Hospital Volunteer - Health NZ Southern
(NEW) New Dunedin Hospital Volunteer - Health NZ Southern
Organisation
Health NZ Southern
Description
Help patients, whānau and visitors feel welcome and confident as they navigate the new Outpatient Building at Dunedin Hospital. Join the Front of House team, meet people from across our community and make a difference with every interaction.
The Outpatient Building at the New Dunedin Hospital is opening soon and will transform how people across Otago and Southland access outpatient healthcare. Health NZ’s goal is to create a welcoming, accessible and supportive environment where patients, whānau and visitors can confidently find their way around the new facility.
Health NZ is seeking friendly, approachable volunteers to work with its Front of House team and help patients and visitors navigate the building. Your support will help people reach the right clinic area for their appointment and feel welcomed and comfortable in a new environment. Every day will be different.
As an Outpatient Building volunteer, you will:
Welcome and engage with patients, whānau and visitors as they enter the building.
Provide clear directions to clinic and service areas.
Escort patients or visitors to their destination when needed.
Support the Front of House team to create a welcoming and positive experience.
Help people feel comfortable and confident navigating the new building.
Engage respectfully and confidently with people from a diverse range of backgrounds.
Be comfortable spending time on your feet and walking around the building.
Training provided:
Induction will include health and safety, infection prevention and control, cultural awareness, disability awareness and navigational training in the New Dunedin Hospital.
Requirements
This role would suit someone who is:
Comfortable on their feet for a few hours
Friendly and welcoming
Happy approaching and communicating with a diverse range of people.
Time commitment
Approximately 4 hours per week, on a rostered shift.
Occasional team meetings will be held as well to help you feel part of the wider volunteer team
Background Check
Police
You will be working in a hospital environment and engaging with vulnerable members of our community.
How to apply
Please email Volunteer Lead /volunteers@southerndhb.govt.nz
And complete the attached Expression of Interest form:
